ICC has put speech innovations from AT&T Labs to use in our Courseware V2 products and services. Because the quality of the voice interfaces created by AT&T Labs is so high, ICC hasn't had to sacrifice much to maintain the personal touch inherent to human-to-human interaction as it has deployed speech-enabled courses.
The additional benefits are many to you, the customer, for providing customized content and courses. We are also able to provide multi-language views including
- U.S. English
- Latin American Spanish
- German
- U.K. English
- French
ICC Courseware Custom Content:
Most organizations already have their safety policies and or procedures in a computer-based format such as Microsoft Word etc. which can be converted to ICC Courseware format and added to the core course with little effort. Assuming that we started from here, ICC's first move would be to break this material down into short, easily-presented units. Quizzes can be modified to include new questions developed for the custom learning material. Page content can be inserted at any logical point within the course chapters..Features such as summaries, glossaries and checklists would be inserted or modified as needed. Graphics and/or multimedia (animations, sound, video etc.) would be added or improved as appropriate. In certain areas we can professionally critique your program and add original content as necessary.
The cost of this content development is a one-time expense. Some of the multimedia work can be done by your organization or we can do it all for you. Either way, once the content is established there would be relatively minor expenses to maintain it. One would only need to make minor updates when a policy changed or perhaps review the content once a year. Please fill out our Information Request Form in the Support section of our website for more information regarding Customized Content in our Courseware V2 solution. |